PRIVACY POLICY
The Black Wolf Distillery (hereafter "we," "us," or "our") is committed to protecting your privacy when you use our services at theblackwolf.com. All customer information is treated as confidential and will not be disclosed to third parties except as described in this policy.
We understand your concerns about the use of personal data and share those concerns.
1. Information We Collect:
We collect both personal and non-personal data when you interact with theblackwolf.com and our online services. This includes information you provide when placing an order, contacting customer service, browsing our website, or subscribing to our newsletter.
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Personal Data: This may include your contact information, date of birth, and payment details.
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Non-Personal Data: This may include your IP address, browser type, number of visits, popular searches, domain names, and referring sites.
We may also collect personal data from external sources and third-party providers, such as credit information and address verification services.
2. Data Storage and Cookies:
We primarily use cookies to enhance your browsing experience and improve our website's performance. Cookies help us monitor website traffic, analyze user behavior, and personalize content. They also assist in identifying your computer, tailoring your user experience, tracking your shopping cart, and remembering your progress during the checkout process.
3. How We Use Your Information:
We use your personal data for the following purposes:
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Creating and managing your The Black Wolf Distillery account.
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Processing your orders and returns.
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Contacting you regarding order or delivery issues.
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Sending newsletters (with your consent).
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Analyzing data and generating statistics to improve your shopping experience.
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Preventing fraud and misuse of our services.
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Responding to your inquiries.
4. Your Rights:
You have the right to:
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Request information about the personal data we hold about you.
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Request correction of any incorrect or incomplete personal data.
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Request that we delete your data or stop processing/collecting it, except in specific circumstances where we have a legal obligation to retain the data (e.g., bookkeeping rules) or other legitimate grounds for retention (e.g., unsettled debts).
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Withdraw your consent (opt-out) to us using your data for marketing purposes (e.g., newsletters or offers) at any time by using the unsubscribe function in our communications.
5. Data Sharing:
We do not sell your information to third parties. However, we may share data with third parties when necessary to fulfill a transaction, provide a service, for administrative purposes, or when required by law. Any data shared with third parties is used to fulfill our commitments to you. We may also share your data with credit reference or debt collection agencies for credit checks, identity verification, credit rating monitoring, and debt collection. We will also share your data if required by law or to protect against potential or suspected fraud.
6. Data Security:
We have technical and organizational measures in place to protect your data from loss, manipulation, unauthorized access, etc. We use cloud services with encrypted storage and secure access. Where possible, we use Secure Sockets Layer (SSL) encryption for data transmitted over the web. SSL encrypts all information sent between you and us, including payment information, to protect it from unauthorized access.